Email is still the channel you own. No algorithm decides whether your customers see it, and it costs almost nothing to send. Yet most businesses in Dubai either never email their list or send a discount blast every few weeks until people unsubscribe. The list that took years to build does nothing.
We make email work properly. The automated flows that run on their own: welcome series, abandoned cart, post purchase, win back, birthday. Campaigns people actually read, written in a voice that sounds like you and designed to look right on a phone. A list kept clean so your emails land in the inbox rather than the spam folder. And a monthly report that shows opens, clicks, revenue where you sell online and what we are testing next.
We build the Shopify and WooCommerce stores that feed these flows, for fashion, food and furniture brands in India and retailers in the UAE, so the data connection is set up right.
What is included
- A review of your current platform, list health, sender reputation and the emails you send today
- Platform choice and set up: Klaviyo, Mailchimp, Brevo or HubSpot, connected to your store, website forms and CRM
- Automated flows written, designed and tested: welcome, abandoned cart, browse abandonment, post purchase, review request, win back
- Email templates designed for your brand, tested across Gmail, Outlook and Apple Mail on a phone first
- A monthly campaign calendar with every email written, designed, approved and scheduled
- List growth: sign up forms and pop ups that ask at the right moment, with consent recorded properly
- Segmentation so customers get emails that fit what they bought, where they are and how often they open
- Deliverability: domain authentication, warm up, list cleaning and spam complaint monitoring
- A monthly report on list growth, opens, clicks, unsubscribes and revenue attributed to email, with next month's tests
How it works
1. Audit
We look at your list, your platform, your past sends and the deliverability signals Google and Microsoft show us. You get a short written view of what is working and what is quietly failing.
2. Plan
The flows to build, the campaign rhythm, the segments, the platform if you are changing it and the monthly fee, agreed in writing before anything is built.
3. Set up
Domain authentication, platform connections, templates and the core flows built and tested with real test orders. Nothing goes live until it renders properly on a phone.
4. Run
Campaigns written, designed and sent on schedule. Flows reviewed and improved each month. Subject lines, send times and content tested one variable at a time.
5. Report
A monthly report shows list growth, engagement, revenue from email where you sell online and the results of each test.
Which email platform should I use?
Klaviyo for Shopify and WooCommerce stores that want deep store data. Mailchimp or Brevo for businesses that mainly send newsletters and simple automations. HubSpot if email needs to sit inside a CRM for a sales team. We recommend in the audit.
Do you send in Arabic?
Yes. Bilingual templates are designed for right to left text and tested on real devices. Arabic copy is written by native speakers and sent to the customers who chose Arabic, rather than to everyone.
Is email marketing allowed in the UAE, and do I need consent?
Yes, and yes. We only email people who have agreed to hear from you, we record how and when they agreed, and every email carries a working unsubscribe link. It keeps you within the rules and it keeps your emails out of the spam folder.
Who does the work?
Strategy, copy approval and your monthly review happen in Dubai. Template design, flow building and reporting are shared with our team in India, the team that builds our stores. One person in Dubai is your contact throughout.
How often should we email?
Enough to be remembered and not enough to be resented. For most stores that is a campaign a week plus the automated flows. For a clinic or a B2B business, once or twice a month is often right. We agree the rhythm in the plan and change it when the data says so.
How does this fit with your other services?
Email picks up where the website and ads leave off. The store or site we build feeds the flows, Google Ads and social bring new subscribers, and WhatsApp handles the messages that need to arrive in minutes rather than hours.
